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Privacy Policy

Last updated: April 2026

1. Information We Collect

When you use SolarDongle, we collect the following types of information:

  • Account Information: Email address and password when you create an account.
  • Device Data: Solar inverter telemetry data (power generation, battery status, grid usage, voltage, current, temperature) transmitted by your SolarDongle device.
  • Device Identifiers: Dongle serial number, firmware version, and WiFi connection status.
  • Usage Data: How you interact with the app (screens visited, features used).

2. How We Use Your Information

We use the collected information to:

  • Display real-time and historical solar system performance data
  • Calculate energy savings and generate analytics reports
  • Send alerts about your solar system (grid outage, battery critical, etc.)
  • Improve our product and provide customer support
  • Deliver firmware updates to your SolarDongle device

3. Data Storage & Security

Your data is stored on secure servers. Telemetry data is retained for 15 days in raw form and aggregated data is kept for up to 1 year. We use industry-standard encryption for data in transit (TLS) and implement access controls to protect your information.

4. Data Sharing

We do not sell your personal data. We may share anonymized, aggregated data for research purposes. We will only share personal data if required by law or with your explicit consent.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and associated data
  • Export your telemetry data
  • Opt out of non-essential communications

6. Cookies & Analytics

Our website uses minimal cookies for essential functionality. We do not use third-party tracking cookies. The mobile app does not use cookies.

7. Children's Privacy

SolarDongle is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or by email.

9. Contact Us

If you have questions about this privacy policy, contact us: